Solutions
Discover our solutions

Our Solutions

Success in the modern business world is all about versatility, adaptability, and efficiency. Our range of products offers you an unprecedented level of all of the aforementioned benefits, which will allow you to streamline your business operations and provide your clients with exceptional service.

Products

Our Solutions

Success in the modern business world is all about versatility, adaptability, and efficiency. Our range of products offers you an unprecedented level of all of the aforementioned benefits, which will allow you to streamline your business operations and provide your clients with exceptional service.

Omnichannel Contact Center

inConcert is a leading omni-channel software solutions company founded in 2001. The company develops world-class software for contact centers, marketing, sales and customer experience. Among their products, InConcert offers a complete omni-channel suite with artificial intelligence that integrates different channels (Voice, Chat, E-mail, Social Networks, Webform, Video Call, WhatsApp), Conversational Bots, Speech Analytics, Workforce Engagement Solutions and Marketing Automation & CRM.

Integrations & CTI
solution

Collection & Outbound Dialer

A comprehensive smart IP PABX system that effortlessly integrates with multiple platforms, offering enhanced operational capabilities and extended platform connectivity.

Sales and Marketing CRM

Call masking preserves privacy by concealing actual phone numbers, ensuring secure communication between parties in business transactions.

solution
solution

Helpdesk & Ticketing System

A comprehensive smart IP PABX system that effortlessly integrates with multiple platforms, offering enhanced operational capabilities and extended platform connectivity.

Workforce Engagement

A comprehensive smart IP PABX system that effortlessly integrates with multiple platforms, offering enhanced operational capabilities and extended platform connectivity.

solution
solution

Chatbot & Virtual Assistant

A comprehensive smart IP PABX system that effortlessly integrates with multiple platforms, offering enhanced operational capabilities and extended platform connectivity.

Whatsapp business API

A comprehensive smart IP PABX system that effortlessly integrates with multiple platforms, offering enhanced operational capabilities and extended platform connectivity.

solution
solution

Work from Home

A comprehensive smart IP PABX system that effortlessly integrates with multiple platforms, offering enhanced operational capabilities and extended platform connectivity.

Video chat

A comprehensive smart IP PABX system that effortlessly integrates with multiple platforms, offering enhanced operational capabilities and extended platform connectivity.

solution
solution

Integrations & CTI

A comprehensive smart IP PABX system that effortlessly integrates with multiple platforms, offering enhanced operational capabilities and extended platform connectivity.