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About Us
Welcome to the cutting-edge world of PLATX, where the convergence of technology and customer engagement sets new standards in business communication. Our collaboration with inConcert, the most complete customer engagement platform, marks a significant milestone in managing the entire lifecycle of client interactions, from lead generation through to after-sales support and collection.
PLATX is a proud member of the Digital Tree Group. Digital Tree is the leading digital, communication and marketing company in Cyprus, offering a multitude of different services through a diverse spectrum of successful outlets. Founded in 2012, Digital Tree has been steadily growing for over ten years now, solidifying its place as a powerhouse of the digital industry in the process.
inConcert
InConcert is a leading omni-channel software solutions company founded in 2001. The company develops world-class software for contact centers, marketing, sales and customer experience. Among their products, InConcert offers a complete omni-channel suite with artificial intelligence that integrates different channels (Voice, Chat, E-mail, Social Networks, Webform, Video Call, WhatsApp), Conversational Bots, Speech Analytics, Workforce Engagement Solutions and Marketing Automation & CRM.
inConcert Conversational Bots
Improve user experience by automatically resolving queries 24/7.
Revolutionize your customer service experience with advanced features that deliver personalized support, natural language interactions, and seamless transitions to live agents.
VoiceMpower
A comprehensive smart IP PABX system that effortlessly integrates with multiple platforms, offering enhanced operational capabilities and extended platform connectivity.
CallMasking
Call masking preserves privacy by concealing actual phone numbers, ensuring secure communication between parties in business transactions.
AI Value Flywheel
PLATX has formulated a distinctive approach that integrates data and AI with a selection of specially curated and bespoke applications, all within a cohesive platform structure.
Request a Demo
Explore the ways in which you can elevate your business and how to properly utilise our products, through a personally curated demo, provided by our expert consultants. Unlock your own identity and soar to new heights.
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