About inConcert

InConcert ia a leading omni channel software solutions company founded in 2001. The company is developing world-class software for contact centers, marketing, sales and customer experience. Among their products InConcert offers a complete omni channel suit with artificial intelligence that integrates different channels (Voice, Chat, E-mail, Social Networks, Webform, Video Call, WhatsApp), Conversational Bots, Speech Analytics, Workforce Engagement solutions and Marketing Automation & CRM.