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Sales and Marketing CRM
About this solution

Increase successful call volume in less time by using automated multimodal dialing. Choose the type of dialing you need to boost your campaigns: progressive, predictive or in preview modes.

solution
About this solution

Increase successful call volume in less time by using automated multimodal dialing. Choose the type of dialing you need to boost your campaigns: progressive, predictive or in preview modes.

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I’ts advanced automatic dialing technology makes the outbound operation profitable by accessing more contacts in less time, reducing the abandonment rate and increasing the penetration of the contact list. It allows you to configure the type of dialing and other criteria, in an agile and simple way, from different interfaces depending on the User role. You can set the number of attempts according to different criteria such as: type of phone, the result of the previous dialing attempt, maximum total dialing per Contact, per day, etc. Standard features include:

 

  • It incorporates advanced Multimode Voice Dialing technologies: Predictive, Manual Rate, Progressive, Preview.
  • Automatic Messaging: Allows access to thousands of Contacts with a highly efficient tool for sending personalized Voice Messages, SMS, Emails and WhatsApps quickly and at the lowest cost.
  • Incorporation of skills in automatic call assignment (skill dialer).
  • Call Progress Analysis and Answering Machine Detection (AMD).
  • Multiple campaigns  with blending and lists with automatic prioritization.
  • Dynamic management and updating of contact lists or segments (Batches) and BlackLists.
  • Adherence to regulations.
  • Unified campaign management.
  • Integration with front-end applications, forms, and scripts.
  • Advanced Management of Dialing Rules.
  • Insights and analytics. It shows the number of pending and completed contacts, scheduled, etc., both globally and individually for each of the segments that have been generated on the database.

I’ts advanced automatic dialing technology makes the outbound operation profitable by accessing more contacts in less time, reducing the abandonment rate and increasing the penetration of the contact list. It allows you to configure the type of dialing and other criteria, in an agile and simple way, from different interfaces depending on the User role. You can set the number of attempts according to different criteria such as: type of phone, the result of the previous dialing attempt, maximum total dialing per Contact, per day, etc. Standard features include:

 

  • It incorporates advanced Multimode Voice Dialing technologies: Predictive, Manual Rate, Progressive, Preview.
  • Automatic Messaging: Allows access to thousands of Contacts with a highly efficient tool for sending personalized Voice Messages, SMS, Emails and WhatsApps quickly and at the lowest cost.
  • Incorporation of skills in automatic call assignment (skill dialer).
  • Call Progress Analysis and Answering Machine Detection (AMD).
  • Multiple campaigns  with blending and lists with automatic prioritization.
  • Dynamic management and updating of contact lists or segments (Batches) and BlackLists.
  • Adherence to regulations.
  • Unified campaign management.
  • Integration with front-end applications, forms, and scripts.
  • Advanced Management of Dialing Rules.
  • Insights and analytics. It shows the number of pending and completed contacts, scheduled, etc., both globally and individually for each of the segments that have been generated on the database.

I’ts advanced automatic dialing technology makes the outbound operation profitable by accessing more contacts in less time, reducing the abandonment rate and increasing the penetration of the contact list. It allows you to configure the type of dialing and other criteria, in an agile and simple way, from different interfaces depending on the User role. You can set the number of attempts according to different criteria such as: type of phone, the result of the previous dialing attempt, maximum total dialing per Contact, per day, etc. Standard features include:

 

  • It incorporates advanced Multimode Voice Dialing technologies: Predictive, Manual Rate, Progressive, Preview.
  • Automatic Messaging: Allows access to thousands of Contacts with a highly efficient tool for sending personalized Voice Messages, SMS, Emails and WhatsApps quickly and at the lowest cost.
  • Incorporation of skills in automatic call assignment (skill dialer).
  • Call Progress Analysis and Answering Machine Detection (AMD).
  • Multiple campaigns  with blending and lists with automatic prioritization.
  • Dynamic management and updating of contact lists or segments (Batches) and BlackLists.
  • Adherence to regulations.
  • Unified campaign management.
  • Integration with front-end applications, forms, and scripts.
  • Advanced Management of Dialing Rules.
  • Insights and analytics. It shows the number of pending and completed contacts, scheduled, etc., both globally and individually for each of the segments that have been generated on the database.
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